Privacy policy
Privacy Policy
Overview
At PURELIA®, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this policy.
Information We Collect
When you visit our website, place an order, or contact us, we may collect certain information, including:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information
- Order history
- Device and browser information
- IP address and website usage data
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraudulent transactions
- Comply with legal obligations
- Send promotional emails or offers (only where permitted)
Payment Information
All payments are processed securely through trusted third-party payment providers.
PURELIA® does not store your full payment card information on our servers.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content.
You may disable cookies through your browser settings; however, some features of the website may not function properly.
Third-Party Services
We may use trusted third-party services for:
- Payment processing
- Shipping and logistics
- Analytics
- Advertising and marketing
- Customer support
These third parties may have access to limited information necessary to perform their services.
Data Security
We implement reasonable security measures to help protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Accessing your data
- Correcting inaccurate information
- Requesting deletion of your data
- Objecting to certain data processing activities
To exercise these rights, please contact us through our Contact Us page.
Retention of Information
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on this page.
We encourage users to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please visit our Contact Us page and send us a message using the contact form.